Meetings and Events FAQs
Meetings & Events FAQ
Q: Can I bring in my own food or beverages?
A: No. Outside food and beverages are not permitted in banquet spaces without prior written approval from the hotel.
Q: Can guests take leftover food home?
A: No. For food safety reasons, food served by the hotel may not be removed from an event.
Q: How long are buffet meals available?
A: Most buffet services are available for 1.5 hours. Due to health regulations, buffet items cannot be served for more than two hours total.
Q: Is there a minimum guest count for buffets?
A: Yes. Buffet service is based on a minimum of 25 guests. Groups with fewer than 25 attendees may be subject to a minimum charge.
Q: Can I order one reception station as a meal?
A: No. If stations are used as the primary meal, a minimum of three stations is required.
Q: Who provides alcohol for events and how long for bar service?
A: The Ingleside Hotel is the exclusive provider of all alcoholic beverages served on property.
All alcoholic beverage service concludes no later than 12:00 a.m.
Q: Is there a bar minimum?
A: Yes. A minimum of $200 in bar sales per hour is required for each bar.
Q: When do I need to finalize menu selections?
A: Menu selections and event details must be finalized at least 30 days prior to the event.
Q: What are the standard meal service times for events?
A: To ensure smooth event execution and proper food quality, the following standard service times apply:
Breakfast: 60 minutes
Lunch: 60 minutes
Break Stations (Morning or Afternoon Breaks): 30 minutes
Dinner: 90 minutes
Additional charges may apply if service is extended beyond the standard service duration. Your Convention Services Manager can assist with planning extended meal periods or customized schedules.
Q: When are banquet event orders (BEOs) due?
A: Signed BEOs must be returned at least 14 days before the function date.
Q: When is my final guest count due?
A: Final guarantees are due by 10:00 a.m., three business days before the event.
Q: Can room setup changes be made last minute?
A: Changes made within 24 hours of the event may incur additional labor charges.
Q: Do you offer outdoor event space?
A: Yes. The Ingleside Hotel offers outdoor event space for select functions, providing a unique setting for receptions, dinners, social gatherings, and special events.
Please note:
- All outdoor events require a weather contingency plan.
- Weather decisions are made in consultation with your Convention Services Manager.
- If the chance of precipitation exceeds 40%, an indoor backup space may be recommended.
- Outdoor functions must end by 12:00 a.m.
- Amplified music must also end by 12:00 a.m.
Our Convention Services team can help determine the best outdoor venue option based on your event size, setup requirements, and desired guest experience.
Q: How should I handle dietary restrictions?
A: Dietary requests should be submitted with your final guarantee. Plated special meals must be identified with place cards.
Q: Are decorations allowed?
A: Yes. However, all décor must be approved in advance. The use of nails, tape, adhesives, confetti, loose glitter, smoke machines, and sparklers is prohibited.
Q: Can I ship materials to the hotel before my event?
A: Yes. Packages may arrive up to three business days before your event and should be clearly labeled with your meeting name and event information.