Check-in and Check-out
Check-in time is any time after 4pm. If you have an overnight water park package, you may begin using the water park at 2pm on the day of check in. Water Park overnight guests should check-in at the Springs Water Park front desk.
Check-out time is 11am. If you have an overnight water park package, you may continue to use the water park until park close the day of check-out.
Minimum Age to Check-in
The Ingleside Hotel requires an adult 21 years of age or older to check-in to a guest room.
Advanced Deposit Policy
Some reservations require a deposit of the first night’s room and tax will be charged to your credit card at the time of booking.
Reservations must be cancelled 24 hours prior to check-in (4pm) to avoid a penalty of one night’s room and tax.
Upon arrival we will authorize your credit card for $100.00 per night for incidentals or $200 per night in cash. The length of time for the charge to drop off your account will vary depending on your ﬁnancial institution. In the event of damage to the property, your credit card on ﬁle or cash deposit will be charged/used to cover the expense. A $300 Cleaning fee will be charged for occupants who smoke in any guest room or on guest balconies.
For your convenience, the items below are included in your stay. A $15 resort fee per night (plus tax) is added to your bill that includes:
Wristbands - Springs Water Park
Wristbands must be worn by everyone 24 months and older entering the water park. A replacement wristband will only be given if a guest exchanges their previous band. Any alterations to wristbands will render them void. For your safety, children under the age of 16 must be accompanied by an adult at all times in the park.
Quiet hours are between 11pm – 7am. Guests are expected to refrain from any excessive noise during quiet hours. Excessive noise may result in additional charges or removal from the property.
Day pass guests are not allowed in the hotel. Day pass admission is for access to Springs Water Park only and must be purchased online.
Guest Room Capacity
Guests are required to observe the posted maximum capacity in guest rooms at all times. 4 people in a Premier Guest Room / 6 people in a Suite. Additional wristband cannot be added to guest rooms.
Parties and Loud Music
Parties in guest rooms are strictly forbidden and any registered guests and their invitees found to be having or permitting a party may be subject to eviction without notice or refund. Any guest room/suite above the limit per room/suite is consider to be a “party”.
Profanity and Disruptive Behavior
There is zero tolerance for use of foul language and disruptive behavior. We do not allow any excessive noise, parties or disrespectful behavior towards other patrons or our staff.
Clothing and Body Art
Shirt and shoes are required in the hotel public areas at all times. Clothing or body art which we determine to be unfit for a family resort will not be permitted.
A $300 cleaning fee will be charged to your credit card on file for any smoking done in the guest room or guest balconies.
As always, the health, well-being and safety of our guests and team members is our top priority. We are committed to doing everything we can to help you travel safely. Learn more about our Safe Promise Plan here.